Educating your employees is an important part of the implementation and use of a business application, and this particularly applies to a Maintenance Management system, or CMMS.
From the start of an implementation project the core users or key users are trained during the project to make the right implementation choices and execute the work within the project team. This is followed by a group training course for users at the end of the implementation project. These courses require a lot of extra effort on the part of your organization and employees, and this in addition to the daily work is not always effective.
The start of a new maintenance system, however, stands or falls depending on its usage within the organization. This means that all users must be optimally instructed in the use of the system into which you and your project team have put so much time and energy.
As a consequence groups of employees will be absent from their daily tasks. You will have to take into account that you will have employees at different levels of expertise, and therefore you will need to have a training program for the repetition and refreshing of knowledge.
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